📦 TrendysLand Return Policy
Welcome to the official TrendysLand return policy page. We understand that sometimes things don’t go as planned, so we’ve made our return process easy, transparent, and aligned with EU consumer law.
🔁 Right of Withdrawal – TrendysLand Return Policy (EU Law)
Under EU law, you have the right to withdraw from your purchase within 14 calendar days from the day you receive your order – without giving any reason.
✅ Conditions for Returns – TrendysLand Return Policy
- Items must be unused, unwashed, and in their original packaging.
- All tags and labels must remain attached.
- You must notify us within 14 days by emailing support@trendysland.com.
- The item must be shipped back within 14 days after notification.
📩 How to Return an Item
To start a return, email us at contact@trendysland.com with your order number and reason for return. We’ll reply with step-by-step return instructions.
🚚 Return Shipping Costs
- If returning due to change of mind, the buyer covers shipping.
- If the item is defective, damaged, or incorrect, we cover the return shipping.
💸 Refunds – TrendysLand Return Policy
- Refunds are processed within 14 days of receiving and inspecting the returned item.
- We refund via your original payment method.
- Refunds may be delayed until we receive the item or proof of shipment.
❌ Non-Returnable Items
- Gift cards
- Personalized or made-to-order items
- Hygiene products (e.g., underwear, earrings), unless faulty
📦 Exchanges
We don’t offer direct exchanges. To replace an item, return it and place a new order.
📍 Return Address – TrendysLand Returns Department
TrendysLand Returns Department
Prasinou Lofou 13
141 21, Iraklio
Athens, Greece
🖼️ Track Your Order or Learn More
Check delivery status with our trusted shipping partner: Track with DHL.
📬 Need Help?
If you have questions about our TrendysLand return policy, email contact@trendysland.com or contact us here.
Last Updated: August 3, 2025
